7/21/2023 0 Comments Bizhub c652 print issues![]() ![]() ![]() The reason to open and close the door is that this is the way that the machines controller clears the error message from memory. Since no paper actually moved from the tray there is no jam but the error message on the screen looks similar to that of a jam with the message to open and close the right hand side door. The problem occurs when the machine tries to feed the paper during printing but is unable to pick up the sheet from the tray and hence a miss feed. If the user had actually read the screen they would see that the message on the screen says that there has been a miss feed in the tray and can the user check the paper in the tray then open and close the right hand side door. The simple answer to this is that the machine has not jammed. ![]() Once again I got a call to fix a jammed Bizhub C35 that the customer could not find the jam. ![]()
0 Comments
Leave a Reply. |